Once my Finance is up on my new car i'll definitely be going back to your Jaguar/Land Rover branch in West Tullos and asking for Lindsay, she was more than helpful throughout the whole process. Very happy with the service provided.
Went with our grandson to purchase his first ever car at the Aberdeen Vauxhall branch. The salesman Alex Patterson was excellent and addressed our grandson with everything but also making sure that we also understood. He realised the excitement of it being a first car and acted accordingly.
He kept in regular contact with both my grandson and ourselves during the time our changes were being made. Most apologetic when on of them was missed and gave us an open appointment to go back at our leisure to have the change fitted (mud flaps)
All in all a very pleasant experience.
Peter vardy Motherwell are fantastic! The staff are amazing and help you with everything. Thanks guys will deffo be back
Just felt so relaxed and was taken care of from the moment I walked through the doors, fabulous .
Great customer service very friendly helpful motability advisor. Kept up to date with delivery date for vehicle. Once received vehicle in great condition all features explained overall great experience.
I was looked after very well by Hadleigh,we went for a little test run ,came back to showroom,sorted out my trade in car,bought the viva,very happy with the service and car,I would certainly recommend to my lady friends,as can be quite daunting for female buyers
I was made to feel extremely welcome at Peter Vardy Motherwell branch. I dealt with salesman Gordon Sutters. Gordon went out his way to find the best deal for me at a price i was comfortable with and spent time going over different payment options and how each deal would work out for me in the long run. I did not feel pressured in any way at all and left feeling i had made the best choice for me financially. I would not hesitate to recommend this branch and would like to thank them personally for their warm welcome and to personally thank Gordon for looking after me.
“Nothing was clearly explained over the phone when being offered a different car to which we originally went for. Ended up having to pay out more deposit than originally stated. Full specifics of the new car being offered was not explained in full detail there for I did not get what I was expecting to get.”
“After sales service is diabolical. It's April, I've only had this car since November and another fault has developed, the second since ownership - this time a problem with the clutch. When asking Peter Vardy Motherwell to get it booked in under warranty, I was advised their service department was booked out until the end of May, and was 'advised' that I phone round local garages to get it sorted. Shouldn't that be your job Peter Vardy? Here we go again, another couple of weeks without a car and fitting the bill to try to get to my place of work somehow. This company has shown time and time again now that it is totally incompetent in providing any where near decent after sales customer service. Absolutely disgusted at how you are treated if a fault develops with one of their used vehicles. Flat out refused to try to provide a courtesy vehicle as these were "booked out 2 - 3 weeks in advance and only available to customers"!!! Clearly I'm not considered a customer any longer? Think twice before taking a risk on a used car from these jokers.”
“It turned out on closer inspection of my final bill that I had been charged £49.99 for mats that I had neither asked for or been told about. I also had said no thank you, to the £15 child sponsor offer but had been charged for it. I was told by the store manager that because of the deal that we had struck with my trade in, they had to recoup that cash somehow !!! I couldn't believe what I was hearing, I was so angry at this point , out of principle that I settled my bill and left. It was only when the customer services manager called me to go through my purchase that everything was sorted out & I was reimbursed the £65. Thank you Claire.”
“I was supposed to collect the vehicle on the 30th of August, I was phoned and told on the 30th of August at around 4.40pm that the vehicle wouldn't be ready for collection as they had found some problems with it. I had to chase the sales person every day for an update as I was kept in the dark about what was happening. When I finally went to collect the vehicle on the 8th of September, they had failed the QC very badly! the car had a broken wing mirror and 2 flat tyres that had been missed upon inspection! Still currently waiting for these issues to be fixed over a month of having the car! Also still waiting to be booked into Nissan to get the spare key programmed! Very disappointing.”
“I had been looking for a specific spec of Honda Civic for about 8 months.
I eventually found what I was looking for in the Peter Vardy in Motherwell online.
Honda seemed to be a lot dearer, and only had what I was looking for in their other garages which was hundreds of miles away, and I would have had to travel to get it.
The person I was dealing with Chris Wainwright was really good with me, and helped me out as much as he could.
The other person Jordan I think his name was, who done all the paperwork was excellent also.”
“As this was my first car, they made it all very clear what was going on as I literally had no clue. Although I had my dad with me to explain everything, Scott went over everything with me so I understood and showed me all the cars in my price range ect.”
“Was nice to walk into a showroom and not get pushed into anything extra than we needed. In the end got a deal that was perfect for us without any hassle. Aaron kept us informed through out all the order process until delivery. Allround a simple and pleasant experience. Would definitely recommend to others.”
“The service I got from the Peter Vardy team was excellent from picking a car to arranging finance to collection was so smooth would definitely recommend especially the salesman called Declan first class service”
“When I went to Peter Vardy for a car I had already made my mind up to what car I wanted, however for the same price I purchased a car with higher spec, this was not through pressure sales, this was through asking questions, and the salesman David was more than helpful, ask your questions and get the best from the sales team, Peter Vardy done what I wanted, what more could you ask for.”
Great salesman & sales manager
Great incentives - particularly the free holiday.
Quick and easy depot location - I work on airbles road.
This is actually the second car I have bought from Peter Vardy, Motherwell. I dont have any concern about buying the next car from there either, However this now means that I will expect this same level of customer service next time otherwise I will look elsewhere.”