“When I went to Peter Vardy for a car I had already made my mind up to what car I wanted, however for the same price I purchased a car with higher spec, this was not through pressure sales, this was through asking questions, and the salesman David was more than helpful, ask your questions and get the best from the sales team, Peter Vardy done what I wanted, what more could you ask for.”
Great salesman & sales manager
Great incentives - particularly the free holiday.
Quick and easy depot location - I work on airbles road.
This is actually the second car I have bought from Peter Vardy, Motherwell. I dont have any concern about buying the next car from there either, However this now means that I will expect this same level of customer service next time otherwise I will look elsewhere.”
“Every member of the team has been absolutely brilliant. Nothing was too much trouble, we were made to feel very comfortable and to call or just pop in with any issues. Mark Howie even called me on his day off!! to update me on the progress of the handover. Thanks again to the Kirkcaldy team.”
“Ross the sales person was excellent, knowledgeable and VERY professional in the way he dealt with us and is a credit to Peter Vardy.
He also place an after sales call to us to ensure everything was in order and fine with the car we purchased.
We would definitely purchase again purely for the reason in the way Ross dealt with this sale.
“Not happy at all. Brilliant service while trying to sell you a car then not interested when a problem arises. After buying three cars from PV in succession this will probably be my last. Disappointed having previously recommended to friends and family.”
(Vauxhall Motherwell) -
Posted 2 years ago
Hi Barbara, Thank you for your review. Were sorry to hear of the issues you have had with one of our sites. We would appreciate if you could provide us with your feedback to firstname.lastname@example.org. Thanks, Team PV
“Parcel shelf missing when i got home.mats to be delivered next day to my home didn’t arrive ,had to go back next day for parcel shelf then next day again for mats using the fuel that had been given me.I was given another £20 in fuel eventually but that was 2 days I had to leave work.I wasn’t very happy so that is why I give a low rating”
(Vauxhall Motherwell) -
Posted 2 years ago
Hi Charles, We are sorry to hear of the issues you have had with one of our sites. Please send full information including registration plate and contact number to email@example.com. Thanks, Team PV
“I bought a 64 plate Corsa for my teenage son who'd recently passed his test, however the car had a technical fault with the entertainment system. I contacted the Vauxhall dealership in Motherwell and spoke to the salesman (John Clifford) who I'd dealt with. The problem wasn't easy to resolve and involved emails to Vauxhall UK etc. However, John took ownership of the problem, kept in touch and updated me, even giving me his own personal phone number in case he wasn't working that day. The problem was eventually resolved.
For me, customer service is crucial, especially after the sale and it dictates whether I would buy from that company again or not. On this occasion, John's service was excellent. Thank you.”
“Made to feel extremly welcomed the second my wife and i walked in the door. The sales advisor we had was kelly. Kelly was very welcoming and made us feel very comfortable and even took time to ask of about our beautiful baby girl. It wasnt all about the car which was nice . She took the time to get to kbow us. When it came to the car she made sure we got exactly what we wanted and explored all options. Even when my partner and i were picking the car up she took time to come over to us at the car during the handover to make sure we were satasfied. Much appretiated kelly! 10/10 had a great experience! Will definetly be back. Deserves a raise or at least a few days free holiday :)”
“Sales rep. Kevin Mccrum, did an excellent job. Laughed from the minute I met him until
we did "the deal". He sold me my car, which is what he is obviously there for.
Had a few questions after a few days, rang Peter Vardy's, explained the problem, but I had to make several calls...nobody phoned back. Maybe my number wasn't passed on, this needs addressing!”
“We were happy with Peter Vardy ( whitemyres Aberdeen) They were thorough, courteous and professional in every way. Ryan Ferguson whom we dealt with guided us through all the processes and answered all our questions … arriving at the best deal for us .😀
However head office have still to provide us with details of a holiday included in the deal …and it is now over 5 weeks since we bought car .😠”