Once my Finance is up on my new car i'll definitely be going back to your Jaguar/Land Rover branch in West Tullos and asking for Lindsay, she was more than helpful throughout the whole process. Very happy with the service provided.
Went with our grandson to purchase his first ever car at the Aberdeen Vauxhall branch. The salesman Alex Patterson was excellent and addressed our grandson with everything but also making sure that we also understood. He realised the excitement of it being a first car and acted accordingly.
He kept in regular contact with both my grandson and ourselves during the time our changes were being made. Most apologetic when on of them was missed and gave us an open appointment to go back at our leisure to have the change fitted (mud flaps)
All in all a very pleasant experience.
Peter vardy Motherwell are fantastic! The staff are amazing and help you with everything. Thanks guys will deffo be back
Just felt so relaxed and was taken care of from the moment I walked through the doors, fabulous .
Great customer service very friendly helpful motability advisor. Kept up to date with delivery date for vehicle. Once received vehicle in great condition all features explained overall great experience.
I was looked after very well by Hadleigh,we went for a little test run ,came back to showroom,sorted out my trade in car,bought the viva,very happy with the service and car,I would certainly recommend to my lady friends,as can be quite daunting for female buyers
I was made to feel extremely welcome at Peter Vardy Motherwell branch. I dealt with salesman Gordon Sutters. Gordon went out his way to find the best deal for me at a price i was comfortable with and spent time going over different payment options and how each deal would work out for me in the long run. I did not feel pressured in any way at all and left feeling i had made the best choice for me financially. I would not hesitate to recommend this branch and would like to thank them personally for their warm welcome and to personally thank Gordon for looking after me.
“Great customer service made to feel welcome especially from Derek Hughes and Tony ,made us laugh along the way ,met all of my needs with my new car would definitely recommend them to friends that is again guys”
“when I picked the car up on 31/08/2018 I noticed I chip on the paint work Philip said take it back wensday and I will fix it . On getting the car home I was looking over the car under neath the wheel arches was full of grass. I told Philip that I was not happy about this I ask him to have the car fully valeted on wensday it is now Friday heard nothing I phoned this morning and the receptionist said sorry I cant understand you and I could not understand her am not very pleased with the lack of communication I am seriously thinking about putting car back”
(Vauxhall Aberdeen) -
Posted 1 year ago
Hi Neil, I'm sorry to hear of this. Please send us your full details to firstname.lastname@example.org and the team will pick up on this. Thanks, Team PV
“The Perth Peter Vardy branch made me and my mum feel very welcome and at ease after the treatment we had received at the Kirkcaldy branch and they found myself a brilliant wee corsa that is in prefect and nothing is wrong with it. They treated us well were always happy to answer any questions and were always on the other side of the phone if we needed to speak to someone.”
“The car was good and the service overall was quick and speedy. What I prefer about Peter Vardy over any other sales is that each shop is clean, tidy & interesting. Better than that, you don't have someone following you around the whole time.
I received a free bottle of Cava and a free holiday. Still bit conscious about that but we'll see where it goes as so far they are wanting me to pay money although it says free...
The sales person I got was spot on, willing to help at every opportunity and knowledgeable on the car.
My only 2 problems which has now taken it from a 4 to a 3 was that the car I had took forever to come in. I phoned on the Monday, booked a test drive for the Saturday, received a call on the Friday night to say that it wasn't going to be available. I then waiting another week and eventually it arrived. Apart from that, the service was great from start to finish.
Problem number 2, having had the car for a few weeks now, is that the boot absolutely stinks of sour milk or something. I've tried spraying it and it won't go away. I got a Vauxhaul Protect service on my car (they advised it was an accident that it was added) and according to a family member, that's what can make it smell. On warm weather the smell just won't go away, it's almost like sick.
Apart from the above, overall service is great and would recommend to anyone buying. Just double check the above on any Vauxhaul.”
“I got my fiesta as I'd traded in my Corsa, got home 2 discover a dent on it & a score, I contacted Peter Vardy who says their dealing with the dent & score, I had said I wasn't happy with the car & they'd sold me the car like that”
“Tried all the vardys showrooms and Dalgety Bay Defo the best by far auld Jack excellent with his knowledge and his understanding of the problems we have had over the years may have reinstalled my faith in Vardy we will see that said very happy with my purchase”
“The whole process was soo easy, the staff including manager were immensely helpful. They gave me advise which was to my benefit in choosing my new car. The car is amazing! I have everything I need in it and more.
They assured me if there were any problems not to hesitate to call or visit, this was excellent customer service advice, as I would have no hesitations in doing so.
The coffee itself is worth the visit (better coffee and service than COSTA. :-)”
“Customer service was poor, I have an issue with the sale of the car to me with the monthly payments being £40pcm higher than the advertised price. I raised this at every opportunity and was promised time and time again it would be looked in to and they would get back to me. I have repeatedly called and feel I’m being fobbed off. I’m extremely disappointed by the what I feel deliberate misinformation and out right lies. The sales team member who I was dealing with went on holiday mid sale and when i chased to speak to him about this issue it took you some time to tell me he no longer works for you. I have made a formal complaint today to the store and was promised a call back before 6pm and again nothing. This has left me with a very poor impression of your company and I will not get another vehicle from you nor would I in good conscience recommend you to anyone.”
(Vauxhall Edinburgh) -
Posted 1 year ago
Hi Colin, I'm sorry to hear of the issues you have had with our Vauxhall Edinburgh branch. I believe our Management team are currently investigating your concerns and will be in contact soon regarding this. Thanks, Team PV