“It took the Sales manager to step in and resolve some of the communications challenges that were occurring. The salesman lacked followup and may have been new in his position but as the Sales manager explained it was no excuse.”
“Sales chap, Ross, was really nice, helpful and quick.
Notice there is no opportunity for suggestions on this feedback form or negativity so adding here: Only negative bit was the waiting around even though booked test drive time and pickup time on both occasions had to wait almost an hour.”
“Reece who I dealt was excellent. There was few issues before I got the car that I felt could have been dealt with better not by Reece but the other branch that the car came from, but I felt that this was dealt with quickly and efficiently by Reece.”
“Really good communication with Scott at all times. The only let down in service relates to the car cleaning, it is near impossible to see out of the windscreen for smeared marks and there is more polish left on the car than anything else.”
“Dealing with Gavin this time made all the difference, ok didn't really need to sell the car as what a car it is but no bull etc. Smooth transaction also so in future I'll deal with Gavin from now on if possible!”