“-During sale, the salesman was frequently talking to other people and left us waiting.
We noticed a few things were not correct with the car and we were told that these would be looked after.
-When collecting the vehicle, it was not ready on the agreed time. We had to wait for over an hour, whilst being told twice that it would only take a couple of minutes!
- The points we raised at time of the sale (condensation in rearlight unit and loose door rubbers) were not solved
- Shortly after we drove away, we noticed that the seats were not dry after being cleaned, very annoying
- Soon the engine warning light came on. I tried to look this up in the owner's manual, but there wasn't a manual in the car.
- No service history booklet in the car (hadn't been told so)
- No MOT certificate
- Car was fitted with new number plates with Peter Vardy on it. However, this was not done properly and on the second day, the rear number plate fell off. I could have got a fine for driving a car without a number plate.
- When I drove to the garage in Perth, new number plate was fitted and a new earlight unit. HOWEVER, it was the wrong rearlight!
- Have to bring the car back to the garage again for the warning light and new rearlight unit.”
“Top notch customer service from everyone involved - from the first consultation, right to the collection of the car! Would absolutely recommend to a friend”
“Enjoyed how easy and simple the staff at Peter Vardy made the process of buying my car from them. Very friendly staff who make sure your being helped whilst being there.”
“I was only a few minutes walking around till a sales rep (Cash) came out, really helpful with me in making my choice, he was a pleasure to deal with. Not too happy with not being made aware of delamination on windscreen, so thats going to put me off recommending”
“disappointed that the car didn’t have a really good body wash and polish. Also that the tyre pressures on the car had not been checked before I had took possession of it . Tyre pressures very low and no children or person had been near my car . These checks could be done before leaving the Service Area.
This is no reflection on Hadleigh.”
“Gemma Sims helped us so much she's great at her job and she helped us in anyway she could and if she couldn't she would ask her boss and let us know, couldn't ask for anyone better”
“From the time I started to look for a car at Peter Vardy at Dalgety Bay it was a good experience. I was met by a salesman who introduced himself and I felt at ease with him. I asked quite a few questions and was given full answers, if I wasn't sure of the answer it was explained again. All the staff were very helpful in all the departments. The test drive was great , all the controls were fully explained as we went along,I felt at home with the car. I would recommend Peter Vardy at Dalgety Bay to anyone.”
“Only had the car 1 week and been back to the garage 3 times so far and is booked in again next week for another repair. Feels a few of the checks that were meant to have been done haven't as 1 of the tyres was at 13 psi when we drove the car away and had 3 nails in it. Something that should not have been missed.”
