I arrived in plenty of time for an arranged 1pm handover and was left waiting for 35 minutes without any communication to what was happening. Then a substitute handover person arrived and basically all he wanted was signatures. The whole handover took 10 minutes and there was little or no information regarding the car itself. I went 200 yards and decided to take the roof off, but it didn't work so I returned the car and had to leave it for the afternoon to be fixed, getting it back at 5.30pm. Unfortunately it was back in the garage on Monday with more faults. Completely spoiled the excitement of getting a new car.