my original car was sold and the finance company documents wouldn't go through electronically also when I was asked security questions online only answers I would know I wasn't recognised also my signature on my driving licence from 20 years ago wasn't matching the signature on my finance documents so it delayed getting my car for over a week car was purchased on the 12th then sold by another salesman so my salesman then offered me a more expensive vehicle at same price which I was happy about so the finance forms had to be submitted again and again wouldn't go through electronically I eventually received my vehicle on Tuesday 28th Nov personally delivered by your salesman Jason who was a star in the 2 weeks I dealt with him I have no fault whatsoever with your salesman Jason he did everything he could to get my vehicle to me he kept in touch by phone and sms and was a pleasure to do business with him