On the 9th March we waited in all afternoon for a test drive which did not happen, all sales staff were too busy, we were told every half an hour he would not be long. The salesman refused to believe that the vehicle was now reduced by £200 online and claimed this related to another vehicle even although there was not another of the same vehicle for sale. The vehicle was in our possession when we realised that we did not have a parcel shelf nor a boot floor mat. The salesman told us the car did not come with a parcel shelf. Can you tell us how this could happen after your well publicised 114 Peter Vardy point inspection. We were also misled when we were told these items were ordered when they clearly were not. A week later we received the parcel shelf but no boot floor mat. 2 weeks later the salesman delivered a mat to our house which was not the right one, the mat we need is a foldable one which stays in place when the third row of seats are raised. WE ARE STILL WAITING FOR THE MAT