Laura Ogilvie
Went to pick car up on a Wednesday after deposit was paid on Monday with the understanding the leak in the boot and the scratches on roof and doors to be taken off by Wednesday to which no work was done or attempted and was told car be ready by 3pm to which it was not so had to wait 1h I was at the showroom for 2:45pm I got home at 6:30pm. Had to go back week later to get the car fixed correctly , I live in Forfar and this was in Perth and car would be in all day to be asked do you really need a courtesy car then to be given one with hardly any fuel to get me home and back to Perth yet document stated half a tank it should have ,so went back to be told was enough fuel in it which I knew there was not so left ,was heading back to Perth got to Cuper Angus when it ran out of fuel so phoned up to be told it was my fault yet asked for fuel to be put in and never got ,then to be told I would have been refunded for fuel so what was the difference in your staff putting fuel in when I asked to me putting it in. Took them 2 hours to get fuel to me on the roadside of a busy road . Get car back for under 24h and scratches returned and water in the boot. Had to be re booked back in yet again you had it 4 days yet work only done on it for 3 days as rikki said Tuesday to bring it in yet on his day off so other staff had not a clue what was going on . Get car back eventually and with a log book . Just got MOT certificate last week 11/06/18 I bought the car in April . Just got told lies apon lies and pathetic excuses all through this stressful experience to the point was about to had car keys back and go someplace else.
5 years ago
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Peter Vardy has a 4.6 average rating from 7,473 reviews

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